Acceptable Use Policy

This Acceptable Use Policy applies when you access or use LxR Brands USA websites, forms, accounts, APIs, communication channels, or services that incorporate it.

1. Scope

You must use LxR services lawfully, honestly, and only as authorized. You are responsible for users, devices, credentials, content, and activity under your control.

2. Prohibited conduct

You may not:

• attempt unauthorized access to an account, system, network, data, or facility;
• probe, scan, bypass, defeat, or interfere with authentication, rate limits, access controls, or security;
• introduce malicious code, ransomware, destructive instructions, or harmful files;
• disrupt availability through denial-of-service activity, excessive automation, scraping, or resource consumption;
• impersonate another person, misrepresent authority, commit fraud, or submit false or stolen information;
• harass, threaten, exploit, discriminate unlawfully, or distribute illegal, deceptive, infringing, or abusive material;
• harvest personal information, credentials, or communications without authorization;
• send spam or unlawful marketing, evade opt-outs, or violate carrier and messaging rules;
• use services to violate sanctions, export controls, licensing, age restrictions, or applicable product laws; or
• assist another person in prohibited activity.

3. Security and credentials

Protect credentials, use approved access methods, apply reasonable device security, and notify us promptly of suspected compromise. Do not test security without prior written authorization specifying scope and conditions. Good-faith reports should include enough detail to reproduce the issue and should avoid privacy violations, persistence, extortion, public disclosure before remediation, or disruption.

4. Content and communications

You must have the rights and legal authority necessary for content and data you submit. Do not send passwords, full payment-card security codes, highly sensitive identifiers, or confidential materials through ordinary forms, email, or SMS unless an approved secure workflow expressly requests them.

5. Regulated activity

Services involving tobacco, nicotine, payments, import/export, transportation, age-restricted products, or licensed activity may require additional verification and written terms. You may not use LxR systems to evade age verification, taxes, licensing, reporting, sanctions, product restrictions, or other regulatory duties.

6. Enforcement and reporting

We may investigate, preserve records, remove content, rate-limit, block, suspend, or terminate access; notify an affected managed business or provider; and report conduct to authorities where reasonably necessary and lawful. Enforcement may occur without advance notice when needed to prevent harm. Report suspected abuse or security issues to [email protected] with “Security or Abuse Report” in the subject line.

Contact us

Questions or requests concerning acceptable use, abuse, or security may be directed to: